Withdrawal Policy

This policy explains the statutory right of withdrawal for consumers who buy our services online, and what happens if you use it.

Last updated: 3 November 2026

Who This Policy Applies To

The statutory right of withdrawal applies to consumers, meaning individuals who buy for purposes outside their trade, business, craft or profession. It does not apply to business customers. Business customers can cancel under our Terms and Conditions.

Your Right to Withdraw

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract is concluded.

How to Withdraw

To exercise your right, tell us of your decision with a clear statement, for example by email or by letter. You may use the model form below, but you do not have to.

Guaranteed SEO Services
C. Badde
50 Triq il-Marfa
Bay Blue 2
MLH 9065, Mellieħa
Malta

Email: [email protected]
Telephone: +356 9909 9989

To meet the deadline, you only need to send your statement before the withdrawal period expires.

Effects of Withdrawal

If you withdraw, we will reimburse all payments received from you without undue delay and no later than 14 days after the day we are informed of your decision. We will use the same payment method you used for the original transaction, unless you expressly agree otherwise. You will not pay any fees because of the reimbursement.

If Work Has Already Started

If you asked us to begin the services during the withdrawal period, you must pay an amount proportionate to what has been provided up to the time you told us you were withdrawing, compared with the full coverage of the contract.

If you expressly requested that we begin and acknowledged that you would lose your right of withdrawal once the contract was fully performed, that right ends when the service has been fully performed.

Withdrawal and Cancellation Are Different

Withdrawal is a right to leave the contract within the 14-day period. Cancelling a recurring package after that period follows the term and cancellation rules shown at checkout and set out in our Terms and Conditions.

Model Withdrawal Form

Complete and return this form only if you wish to withdraw from the contract.

To: Guaranteed SEO Services, C. Badde, 50 Triq il-Marfa, Bay Blue 2, MLH 9065, Mellieħa, Malta
Email: [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on (*)/received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate.