Terms and Conditions

These terms apply when you buy SEO services from Guaranteed SEO Services through this website or accept a proposal from us.

Last updated: 3 November 2026

1. Who We Are

Guaranteed SEO Services
C. Badde
50 Triq il-Marfa
Bay Blue 2
MLH 9065, Mellieħa
Malta

VAT identification number: MT24104415
Email: [email protected]
Telephone: +356 9909 9989

Further provider information is available in our Imprint.

2. How These Terms Apply

These terms apply to every order placed on this website and to every proposal you accept. If you and we sign a written agreement or accept a written proposal, its specific terms take priority over these terms where the two conflict.

In these terms, a “consumer” is an individual acting for purposes outside their trade, business, craft or profession. A “business customer” is anyone else.

3. Our Services

The scope of each service is set out in the package description shown when you order or in your written agreement. This normally covers the website or URL concerned, the agreed activities, their frequency and any reporting. Work outside that scope is not included unless we agree to it in writing.

4. Ordering and Contract Formation

You place an order by completing the checkout, accepting these terms and submitting payment. Before you submit the order, you can review and correct your details. The contract is formed when we confirm your order. We send a confirmation to the email address you provide.

We may decline an order, for example where the website concerned is unsuitable for the service. If we do, we will refund any amount already paid.

5. Prices, Taxes and Payment

The price, billing frequency and any minimum term are shown before you order. Checkout shows the amount payable in the billing currency, together with any applicable VAT.

Payments are processed by Stripe and may be made by the methods offered at checkout. For recurring packages, the first payment is due at purchase and later payments are collected at the start of each billing period. EU business customers can enter a valid VAT number at checkout, and VAT will be reverse charged where the law allows it.

6. Term, Renewal and Cancellation

• One-time packages end when the agreed service has been delivered.
• Recurring packages run for any minimum term shown at checkout and then renew each billing period until cancelled.
• During a minimum term, you may request cancellation at any time. It takes effect at the earliest permitted end of that term, and the payments due for the minimum term remain payable.
• After a minimum term, cancellation takes effect at the end of the current paid billing period.

To cancel, email [email protected] and include your order details. Consumers may also have a separate statutory right to withdraw, which these cancellation rules do not affect. See our Withdrawal Policy.

7. Your Responsibilities

You agree to:

• give us accurate information and the access we reasonably need;
• make sure you are authorised to request work on the website concerned;
• make sure the materials you give us and the website’s content are lawful and do not infringe the rights of others;
• reply to reasonable requests for information or approval in good time.

Agreed dates may move if a delay is caused by missing access, information or approvals.

8. Results and Guarantees

Search engines and AI platforms are operated by third parties and can change their systems at any time. Unless a specific commitment is set out in writing, we do not promise a particular ranking, level of traffic or revenue.

Any guarantee we give, including its measures, conditions, exclusions and remedies, is set out in your written agreement. Our SEO Guarantee explains how this works. Consumers keep any rights they have under applicable law, whatever a guarantee says.

9. Intellectual Property

You keep ownership of the materials you give us, and you allow us to use them to provide the services. Once the relevant payment has been made, you may use the deliverables created for you for your own business. We keep ownership of our pre-existing tools, methods and know-how.

10. Liability

Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for fraud, or for death or personal injury caused by negligence. Nothing in these terms affects a consumer’s mandatory legal rights.

If you are a business customer, and as far as the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, business or goodwill, including loss caused by a search engine or AI platform changing its systems.

11. Personal Data

We handle personal data as described in our Privacy Policy and Cookie Policy.

12. Changes to These Terms

We may update these terms. The version published when you place your order or accept your proposal applies to that order, unless you agree to a change or the law requires otherwise.

13. Governing Law and Disputes

These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction. If you are a consumer, this does not remove the mandatory protections of the country where you live, or your right to bring a claim in the courts that the law makes available to you.

14. Contact

Questions about these terms can be sent to [email protected].